General conditions of sale updated from December 21, 2022


All the following terms, including a capital letter, have the meaning recalled below and are understood both in the singular and in the plural:

  • General Conditions of Use (CGU) : The General Conditions of Use are made available on the Site. They define and delimit the conditions of use for any person who accesses and uses the Site;
  • General Conditions of Sale (CGV) : Refers to the General Conditions of Sale of the Site;
  • Account : Refers to an access system requiring a personal identifier and password allowing the Customer to purchase the Products offered for sale by the Seller;
  • Personal Data(s) : Refers to any information relating to an identified or identifiable natural or legal person, within the meaning of the laws and regulations governing the protection of personal data;
  • Functionality(ies) : Each element implemented, accessible and usable within the different Services;
  • Product : Refers to fashion Products (clothing, accessories, leather goods, shoes, etc.) offered for sale through the Site;
  • Provider : Means Mrs Fiona CALIANDRO, located Rue Denis Lavogade, Bry-Sur-Marne registered with the RCS of Créteil under number 912 843 026 and owner of the INTEMPORAL PARIS Site;
  • Services : All the services made available to the User by the INTEMPORAL PARIS Owner Service Provider and accessible via the Means of Access;
  • Site : Refers to the website allowing Users to have access to the Services, namely:
  • Third parties: Refers to natural or legal persons who have not accepted these T&Cs, who are not bound by common ownership or control with INTEMPORAL PARIS or other individuals unrelated to INTEMPORAL PARIS and/or the User ;
  • User : Refers to any natural or legal person accessing the Site;
  • Seller : Designates a professional or an individual using the Site to sell luxury and second-hand products, through the Site.


These General Conditions of Sale apply, without restriction or reservation, to all the Services concluded by the Service Provider with its Customers, wishing to acquire the Products offered for sale on the Site: INTEMPORAL PARIS

They specify in particular the conditions of ordering, payment and management of evaluation of the Products ordered by the Customers.

These General Conditions of Sale are accessible at any time on the Site and will prevail, if necessary, over any other version or any other contradictory document.

It is recalled that any order placed on the Site requires the creation of an Account under the conditions set out in the Terms of Use of the Site. In addition, these T&Cs apply for any necessary verification of the declarations made when creating this Account.


The Customer declares to have read these General Conditions of Sale and to have accepted them by ticking the box provided for this purpose before the implementation of the online ordering procedure.

These General Conditions of Sale may be subject to subsequent modifications, the version applicable to the Customer's purchase is that in force on the Site on the date of placing the order.


INTEMPORAL PARIS is a website whose objective is the online sale of second-hand luxury products.

In this respect, this site allows Customers to buy, directly online and at affordable prices, second-hand Luxury Products authenticated and then placed online by the Service Provider.

The Seller wishing to sell a Product through the Site, must first contact the Service Provider so that he can validate his request and set an initial estimate. The Service Provider unilaterally sets the selling price of the Product according to the quotation on the second-hand market, the condition of the Product and the original elements (such as an invoice, Product labels, etc. .).

Indeed, in the event that the Service Provider validates the Product, it verifies its authenticity on a case-by-case basis. For certain products, in particular leather goods, this verification will be carried out using an artificial intelligence tool. On the other hand, Products whose authenticity cannot be checked by this tool will be subject to a prior check by the Service Provider.

Therefore, in the event of acceptance by the Seller, the Service Provider puts the Product online at the sale price chosen by the Service Provider. Once the authenticity and quality of the Products have been approved, the Service Provider promotes the product on its website and social networks.

The platform is reserved for Sellers offering second-hand and luxury fashion Products such as ready-to-wear, accessories, shoes, leather goods.

Thus, the Site allows Sellers to offer their Products to a quantitatively larger clientele, on a platform dedicated solely to this type of Product.

The Services accessible via the Site are described in ARTICLE 6 of the Terms of Use of the Site.

The INTEMPORAL PARIS Site is available in French.

In this regard, these General Conditions of Sale are intended to apply exclusively in the relationship between the Service Provider and a Customer wishing to make a purchase on the Site.

The items for sale on the Site are second-hand items so that the available stock may be limited to a few copies or even a single copy. In addition, it is possible that an article is offered for sale both on the Site and on social networks. The availability of an item may therefore vary depending on the time required to update the Site. The Site is updated daily.

Consequently, the Customer will be immediately informed by INTEMPORAL, by e-mail, of the unavailability of the item selected when placing an order.

Each item offered for sale has a sheet describing all of its characteristics such as, in particular, the brand, the material, the size, the color as well as its condition.

In this regard, the condition of the item for sale is defined according to the following categories:

- “New condition”: the article appears new and is without defect,

- "Perfect condition": the item has been used very little and remains flawless,

- “Very good condition”: the article has been little used and remains in very good condition. It may have some apparent defects,

- "Good condition": the item shows signs of wear and tear,

- “Correct condition”: the item shows marked signs of wear.


5.1 Features accessible to Users from the Site 

The Services accessible to Users, without prior registration for an Account, are as follows:

  • Access the deposit form;
  • Contact INTEMPORAL PARIS in order to take advantage of its Services, or for any other reason;
  • Access links to social networks managed by the Service Provider;
  • Access the information elements relating to Data protection, the general conditions, the policy on the management of cookies as well as the legal notices of the Site.
  • Consult the Products offered on the Site.

These Services are accessible to all Users of the Site regardless of their location.

5.2 Features accessible from the Site to Customers logged into their Account 

The Services accessible to Customers with an Account are as follows:

  • Access a personal interface for managing their Account;
  • Access their profile and, if necessary, modify at any time the personal information provided when creating the Account;
  • Search for types of Products according to different criteria;
  • Buy the Products offered by the Sellers on the Site;
  • Access a basket made up of all the Products selected by the Customer;
  • Choose the method of delivery of the Products;
  • Use a promotional code;
  • Pay for the Products by credit card;
  • Access an order history on the Customer's personal interface;
  • Share the Site on social networks;
  • Log out of the Account.

The Services linked to the purchase of Products can only be used by Customers complying with the conditions set out in article 8 of the General Conditions of Use.

It is also reminded that any Customer wishing to place an order on the Site must accept the General Conditions of Customer Sale.


6.1 General Customer Commitments

All Customers must respect:

  • these T&Cs;
  • the Terms of Use of the Site;
  • if applicable, the derogatory special conditions that could be negotiated between the Service Provider and the Client.

6.2 Sincerity of the information transmitted

The Customer affirms that the information that he transmits to INTEMPORAL PARIS is sincere. Any inaccuracy in the Customer's declarations is likely to engage its responsibility and/or not to allow the Services to be carried out under the Customer's sole responsibility.


7.1 Creating an Account 

Information relating to the creation of an Account is included in Article 7 of the Terms of Use of the Site.

7.2 Duration of an Account

Each Account is subscribed for an indefinite period.

However, the Service Provider reserves the right to close an Account, after prior notification, in the event of User inactivity during a determined period of 12 months from the last connection.

For more information, we invite you to consult the Personal Data Protection Policy of INTEMPORAL PARIS.

7.3 Termination of an Account

In the event of a breach by the Customer of any of his obligations, the Service Provider reserves the right to terminate his Account without notice or the right to reimbursement.

The Service Provider reserves the right to suspend or terminate an Account subscribed by a Customer who proceeds to an untimely cancellation of confirmed and paid appointments.


8.1 Cost of the Site

The opening of an Account and the use of the Services are free (excluding any costs of connection to the Internet Network, the price of which depends on your electronic communication operator), with no obligation to purchase on the Site.

In this respect, only the purchase of Products is subject to payment, under the conditions provided for in these T&Cs.

8.2 Product Prices 

The price of the Products offered for sale is set unilaterally by the Service Provider. The price is fixed following the contact of the Seller on the Site.

The price set by the Service Provider is established according in particular to the quotation on the second-hand luxury market, the condition of the product and the original elements.

The Service Provider reserves the right to modify the price initially planned if during the final expertise of the Product it reveals an inconsistency between the initial price and the value of the Product after expertise.

Prices are expressed in Euros, all taxes included.

The prices take into account any reductions that may be granted by the Seller on the Site.

A promotional code can be applied before proceeding to the payment of the price. Promotional codes cannot be combined.

A promotional code may be time-limited. In addition, it can apply either to the entire Site or to a specific category of Products.

Finally, in the event that the Product was discounted or was the subject of a fixed-term promotion, the commission deducted by the Service Provider is made on the discounted amount excluding VAT of the Product.

8.3 Payment of the price of the Products

When paying through a payment interface, the Customer agrees to pay the full price in cash. Otherwise, the Product will not be sent.

8.4 Delivery

The elements related to the delivery of the Products are governed by the provisions of ARTICLE 13 hereof.


Each Product presentation offered for sale contains several photos as well as an exhaustive description so that the customer can appreciate the essential characteristics of the Product.

The photographs and descriptions on the Site are contractual.

In this respect, however, it is recalled that the posting of photographs of the Products may present a certain alteration compared to reality, in particular with regard to the colors of the Products which may vary according to the luminosity and/or the screen used.

INTEMPORAL PARIS will endeavor to indicate the color references of the Products offered for sale.

It is reminded that all of the Products presented for sale on INTEMPORAL PARIS are second-hand Products, sold by private individuals within the framework of a consignment-sale of Luxury Products.

The Products are therefore in no way, for certain articles, new and may present certain defects or certain alterations linked to their normal wear and tear.

The description of the Product made on the Site is intended to be as complete and sincere as possible, in view of the declarations made by the Seller as well as the checks carried out by INTEMPORAL PARIS.

In the event that the Customer would like to obtain certain details concerning the characteristics or the condition of a Product offered for sale, he may at any time make a request directly to INTEMPORAL PARIS, which will endeavor to provide him with any details. useful.


Each Product presented on the Site has previously been checked by the Service Provider to ensure its authenticity.

INTEMPORAL PARIS categorically refuses any product resulting from counterfeiting and may be required to make the necessary declarations to the competent authorities as soon as it identifies facts of proven counterfeiting.

INTEMPORAL PARIS thus guarantees that all checks relating to the authenticity of the Products have been carried out.


11.1 Validation of the order

It is up to the Customer to select, on the Site, the Products he wishes to order. The selected order is then in the Shopping Cart.

The command shows:

  • The designation of the Product(s) selected by the Customer;
  • The price including VAT of the Product(s) selected by the Customer;
  • The total amount including tax of the order.

The Customer is invited to provide:

  • Data relating to the billing address necessary for the execution of his purchase;
  • Data relating to the place of delivery of the Product(s) purchased;
  • The bank data necessary for the execution of the payment by bank cards

The contractual information is presented in French and is subject to electronic confirmation at the latest when the order is validated by the Customer.

Product offers are valid as long as they are visible on the Site, within the limits of their availability.

The Customer may indicate a "Promotional Code" when ordering, in order to benefit from specific reductions, the conditions of which are determined beforehand.

11.2 Order Confirmation

The sale will only be considered final after the Customer has been sent confirmation of acceptance of the order by the Service Provider by e-mail.

After having selected and validated his payment and to validate his order, the Customer must confirm to the Service Provider that he has read and accepts the GCS by clicking on the box provided for this purpose on the one hand and clicking on "I finalize my order.

The Customer has the possibility to check the details of his order, its total price and to correct any errors before confirming his acceptance (article 1127-2 of the Civil Code).

This validation implies acceptance of all of these General Terms and Conditions of Sale and constitutes proof of the sales contract.

It is therefore up to the Customer to verify the accuracy of the order and to immediately report any errors.

Any order placed on the Site constitutes the formation of a contract concluded at a distance between the Customer and the Service Provider.

11.3 Payment of the order

The payment requested from the Customer corresponds to the total amount of the selected Product.

The amount owed by the Customer is the amount indicated on the order confirmation sent by email to the Customer.

The Service Provider issues an invoice to the Clients. In addition, each Customer has his order history.

The Service Provider reserves the right to cancel or refuse any order from a Customer with whom there is a dispute relating to the payment of a previous order.


The price is payable in cash, in full on the day the order is placed by the Customer, by means of secure payment, according to the following terms:

  • By credit card: Visa, MasterCard
  • Wire Transfer.

When paying by bank card or bank transfer, the Service Provider does not interfere in this transaction. In this regard, the Service Provider cannot be held responsible in the event of any malfunction.


Unless proven otherwise, the data recorded in the Site's computer system constitutes proof of all transactions concluded with the Customer.


The Customer has the choice of the method of delivery of the Product, between those proposed during the validation of the order.

The Service Provider may offer, when placing your order, different delivery methods depending in particular on the size of your package and your delivery address.

Delivery will be made to the address indicated by the Customer at the time of validation of the order, within 5 working days from the confirmation of the order.

The delivery methods used all benefit from specific insurance to cover the risks associated with the delivery of the Products ordered, in particular in the event of loss or damage.

The Customer will be able to benefit from codes allowing him to follow his delivery on the Internet, via the site of the delivery service provider.

Delivery costs for orders are the responsibility of the Customer.


The Customer undertakes to check the Products on the occasion of their delivery in order to identify any problem related to the quality or quantity of the Product(s) delivered.

In the event that the Customer identifies a defect or degradation of the Product upon delivery, he will have the option of refusing delivery or reporting any non-conformity or degradation to the Service Provider within a maximum period of 48 hours from the date actual delivery.



16.1 Transfer of ownership

The transfer of ownership of the Service Provider's Products to the Customer, ordered on the Site, will only be carried out after full payment of the price by the latter, regardless of the date of recovery of the said Products.

16.2 Transfer of risk

Whatever the date of the transfer of ownership of the Products, the transfer of the risks of loss and deterioration relating thereto will only be carried out when the Customer takes physical possession of the Products (art. L 216-4 of the Code consumption).

16.3 Returns and Refunds

From the validation of the order and the payment of the price, INTEMPORAL PARIS does not accept any return, exchange or refund of the Product ordered.


The Customer has a right of withdrawal which he can exercise within fourteen (14) calendar days following the date of receipt or withdrawal of the order. In the event that this period expires on a Saturday, Sunday or public holiday, it is extended until the next working day.

The Customer who wishes to exercise his right of withdrawal must return the items concerned within the aforementioned period to the address of the premises.

The Customer must return the items in their packaging, if applicable, accompanied by all the accessories, notices or other documents. INTEMPORAL reserves the right to refuse reimbursement or return if the item is not compliant (counterfeit, damaged product, etc.)

The Customer is duly informed that the items are all protected by means of a “tamper evident seal” which should only be broken by the Customer if he is certain to use the purchased item.

The Customer will be forced to pay 10% penalties on his refund if he wishes to return his item. This penalty applies to the purchase price of the item. This penalty involves website transaction fees, packaging and parcels. Delivery charges will not be refunded.

The Customer must also send an e-mail informing INTEMPORAL of the exercise of his right of withdrawal to the following address:


It is recalled that, in accordance with the provisions of article 1642 of the Civil Code, the Seller is not liable for apparent defects of which the buyer has been able to convince himself.

The Products provided by the Service Provider through the Site benefit automatically and without additional payment, in accordance with the legal provisions:

  • the legal guarantee of conformity, for Products that appear to be defective, spoiled or damaged or that do not correspond to the order;
  • the legal guarantee against hidden defects resulting from a defect in material, design or manufacture affecting the products delivered and rendering them unfit for use;
  • the commercial guarantee possibly granted by a seller.

In this case, the Products presented for Sale are deposited by private individuals exclusively, within the framework of a consignment-sale.

In this respect, the legal guarantee of conformity provided for in articles L211-2 and following of the Consumer Code is not applicable to the Products sold.

Similarly, the Products sold do not benefit from the legal guarantee against hidden defects granted by the Service Provider under the terms of Articles 1641 and following of the Civil Code.

The Hidden Defects Warranty can only be invoked against a seller. The latter can be indifferently profane, if he sells on an occasional and private basis, or professional, if he sells on a regular basis.

Moreover, the Seller having expressly stipulated that it will not be bound by any guarantee, in accordance with the provisions of article 1643 of the Civil Code, the Customer will not benefit from any guarantee against hidden defects against the Seller.

The Products delivered by the Service Provider are not accompanied by any commercial or contractual guarantee.


The Client understands that the Service Provider does not verify all the declarations of Users on the Site.

The Service Provider makes no declaration or guarantee concerning the behavior of the Users of the Site, or concerning their compatibility with current or future Users of the Site.

The User agrees to take reasonable precautions when he communicates or when he has contact with other Users of the Site, and with any person with whom he communicates or has contacts within the framework of the Use of the Site, more specifically in the event that Users decide to meet offline or in person, whether or not this meeting is organized by the Service Provider.

The Service Provider expressly excludes any liability on its part for any act or omission on the part of any User of the Site, or other Third Parties.

The Service Provider's liability to the Client can only be engaged for facts which are directly attributable to it and which cause it damage directly linked to these facts. It cannot be held liable for consequential damages.

The Service Provider cannot be held liable in the event that the non-performance of its obligations is attributable: either to improper use of the marketplace by the Customer or to a fault on the part of the latter, or to an unforeseeable and insurmountable event on the part of a Third.


In the event of a change in circumstances unforeseeable at the time of the conclusion of these GCS, in accordance with the provisions of article 1195 of the Civil Code , the Party which has not agreed to assume the risk of excessively onerous performance may request a renegotiation of the contract to its counterparty.

However, if the change in circumstances unforeseeable at the time of the conclusion of the contract was definitive or lasted beyond three months, the present ones would be purely and simply resolved according to the methods defined in the article “RESOLUTION FOR FORECAST”.



In the event of a breach by one or other of the Parties of its obligations, the Party that is the victim of the default has the right to request the forced execution in kind of the obligations arising from these presents.

In accordance with the provisions of article 1221 of the Civil Code , the creditor of the obligation may pursue this forced execution after a simple formal notice, addressed to the debtor of the obligation by a registered letter with acknowledgment of receipt, having as its object the formal notice, which has remained unsuccessful, unless this proves impossible or if there is a manifest disproportion between its cost for the debtor, in good faith, and its interest for the creditor.

The Party victim of the default may, in the event of non-performance of any of the obligations incumbent on the other Party, request the termination of the contract according to the procedures defined in the article “RESOLVING THE CONTRACT”.



It is recalled that pursuant to Article 1219 of the Civil Code, each Party may refuse to perform its obligation, even when it is due, if the other Party does not perform its own and if this non-performance is sufficiently serious, that is to say, likely to call into question the continuation of the contract or to fundamentally upset its economic balance.

The suspension of performance will take effect immediately, upon receipt by the defaulting Party of the notification of default sent to it for this purpose by the Party victim of the default indicating the intention to apply the exception of non-performance as long as that the defaulting Party will not have remedied the observed breach, notified by registered letter with acknowledgment of receipt or on any other durable written medium providing proof of dispatch.

This non-performance exception may also be used as a preventive measure, in accordance with the provisions of article 1220 of the Civil Code, if it is clear that one of the Parties will not perform the obligations incumbent upon it on the due date and that the consequences of this non-performance are sufficiently serious for the Party victim of the default.

This option is used at the risk and peril of the Party taking the initiative.
The suspension of performance will take effect immediately, upon receipt by the allegedly defaulting Party of the notification of the intention to apply the preventive non-performance exception until the allegedly defaulting Party performs the obligation for which a future breach is manifest, served by registered letter with acknowledgment of receipt or on any other durable written medium providing proof of dispatch.

However, if the impediment was definitive or persisted beyond 30 days from the observation of the impediment by registered letter with acknowledgment of receipt, these presents would be purely and simply resolved according to the methods defined in the article Resolution for failure of a party to fulfill its obligations.



The Parties cannot be held liable if the non-execution or the delay in the execution of any of their obligations, as described herein, results from a case of force majeure, within the meaning of Article 1218 of the Civil Code.

The Party noting the event must immediately inform the other party of its impossibility to perform its service and justify it to the latter.

The suspension of the obligations can in no case be a cause of liability for non-execution of the obligation in question, nor induce the payment of damages or late payment penalties.

The performance of the obligation is suspended for the duration of the force majeure if it is temporary and does not exceed a period of 30 days.

Consequently, as soon as the cause of the suspension of their reciprocal obligations disappears, the Parties will make every effort to resume the normal performance of their contractual obligations as quickly as possible.

To this end, the prevented Party will notify the other of the resumption of its obligation by registered letter with acknowledgment of receipt or any extrajudicial act.

If the impediment is definitive or exceeds a period of 30 days, the present will be purely and simply resolved according to the methods defined in the article “CANCELLATION FOR FORCE MAJEURE”.

Expressly, are considered in particular as cases of force majeure, in addition to those usually retained by the jurisprudence of French courts and tribunals:

  • The blocking of means of transport or supplies, earthquakes, fires, storms, floods, lightning;
  • The shutdown of telecommunications networks or difficulties specific to telecommunications networks external to the Customer.

During this suspension, the Parties agree that the costs generated by the situation will be borne by the party prevented.


24.1 Resolution for unforeseeability

Resolution for the impossibility of performing an obligation that has become excessively onerous may, notwithstanding the Resolution clause for breach of a party's obligations appearing below, only intervene 30 days after receipt of a warning. remains declaring the intention to apply this clause notified by registered letter with acknowledgment of receipt or any extrajudicial act.

24.2 Termination for non-performance of a sufficiently serious obligation

The Party victim of the default may, notwithstanding the Termination clause for breach by a party of its obligations set out below, in the event of sufficiently serious non-performance of any of the obligations incumbent on the other Party, notify by letter registered with request for acknowledgment of receipt to the Defaulting Party, the faulty resolution hereof, 30 days after receipt of a formal notice to perform remained unsuccessful, and this in application of the provisions of article 1224 of the Code civil.

24.3 Termination for Force Majeure

Termination by operation of law for force majeure, notwithstanding the Termination clause for breach by a party of its obligations set out below, may only take place 30 days after receipt of formal notice notified by registered letter with request acknowledgment of receipt or any extrajudicial act.

24.4 Termination for failure of a Party to fulfill its obligations

In the event of non-compliance by one or other of the parties with the obligations referred to herein, this may be resolved at the option of the injured party.

It is expressly understood that this resolution for failure of a party to fulfill its obligations will take place automatically 30 days after receipt of a formal notice to perform, which has remained, in whole or in part, without effect. The formal notice may be notified by registered letter with acknowledgment of receipt or any extrajudicial act.

This formal notice must mention the intention to apply this clause.


Pursuant to Law 78-17 of January 6, 1978 amended by Law No. 2018-493 of June 20, 2018 and the General Data Protection Regulations (GDPR) which entered into force on May 25, 2018, it is recalled that the personal data requested from the Customer are necessary for the processing of his order and the establishment of invoices, in particular.

This data may be communicated to any partners of the Service Provider responsible for the execution, processing, management and payment of orders.

The processing of information communicated via the Site meets the legal requirements for the protection of personal data, the information system used ensuring optimal protection of this data.

The Customer has, in accordance with the national and European regulations in force, a right of permanent access, modification, rectification, opposition to portability and limitation of processing with regard to information concerning him.

This right can be exercised under the following conditions and according to the following methods: the Customer has a right of access, rectification, erasure, portability and opposition on the personal data with the Service Provider which he can exercise by addressing:

  • By post to the address: 43 rue denis lavogade 94360 Bry-sur-marne;
  • By email to the address:


The processing of the order involving the collection of your telephone data, you can register free of charge, in accordance with articles L.223-1 and R.223-1 of the Consumer Code, your telephone number on the site " http://” on a list of opposition to canvassing, called “Bloctel”.

This registration allows you not to be solicited by telephone about a commercial offer.

It is recalled that this objection is not applicable in particular:

  • In the event of pre-existing contractual relations between the professional and the consumer, unless the consumer expressly refuses to be contacted by telephone;
  • to consumers who have asked to be called back.


The content of the Site is the exclusive property of the Service Provider and its partners and is protected by French and international laws relating to intellectual property.

Any total or partial reproduction of this content is strictly prohibited and is likely to constitute an offense of counterfeiting.

In addition, the Service Provider remains the owner of all intellectual property rights in the photographs, presentations, studies, drawings, models, prototypes, etc., produced (even at the request of the Client) with a view to providing the Services to the Client.

The Client is therefore prohibited from any reproduction or use of said studies, drawings, models and prototypes, etc., without the express, written and prior authorization of the Service Provider, who may condition it on financial consideration.


For any information, complaint or question relating to the conditions of sale of the Site, the Customer must contact the Site team by email at, quoting his order number if necessary.

Complaints received will be processed within a maximum period of 7 days from their receipt.


The possible cancellation of one or more clauses of this contract by a court decision or by mutual agreement between the Parties cannot affect its other stipulations which will continue to produce their full and entire effect insofar as the general economy of the contract can be safeguarded.


These General Terms and Conditions of Sale and the resulting operations are governed by and subject to French law.

These General Conditions of Sale are written in French. In the event that they are translated into one or more foreign languages, only the French text shall prevail in the event of a dispute.


These General Terms and Conditions of Sale and the resulting transactions are subject to French law.

All disputes to which the purchase and sale transactions concluded in application of these general conditions of sale could give rise, concerning their validity, their interpretation, their execution, their termination, their consequences and their consequences and which could not have be resolved between the Service Provider and the Customer will be submitted to the competent courts under the conditions of common law.

However, the Customer is informed that he may in any case resort to conventional mediation, in particular with the Consumer Mediation Commission in the event of a dispute.

In accordance with Article 14 of Regulation (EU) No. 524/2013, the European Commission has set up an Online Dispute Resolution platform, facilitating the independent out-of-court settlement of online disputes between consumers and professionals of the 'European Union.

The mediation costs will be paid by the Service Provider.

In addition, the Customer may, in accordance with Articles L.612-1 and following and R.612-1 and following of the Consumer Code, submit free of charge by electronic or postal means, his dispute opposing him to the Service Provider to a mediator. who will attempt, in complete independence and impartiality, to bring the parties together with a view to reaching an amicable solution.

In case of failure of amicable settlement with the help of the mediator, the disputes to which this contract could give rise, will be submitted to the competent court under the conditions of common law, if necessary.

  • Either before the court of the place where he lived at the time of the conclusion of the contract or the occurrence of the harmful event (in accordance with article R.631-3 of the Consumer Code);
  • Either before the court of the place where the defendant lives or the place of actual delivery of the thing according to the conditions of article 46 of the code of civil procedure.